Anti Virus and Spyware Removal.
Is your PC extremely slow? Do your friends ask you why you are sending them wierd email or MSN messages?
Have you clicked on a link that you thought was a legitimate site and had hundreds of screens open, wierd files created or data go missing?

Then you probably have a Virus!
We will pick you computer up for our "Virus Scan Pickup" Fee of $22 (which is taken off the final charge if you go ahead with our recommendations) We will then scan your system for virus's etc and notify you of our results and our recommendations.
Our virus removal service is $99*
*this is provided that the virus has not damaged windows irrepairably, which does occur in severe infections. If your system is majorly infected and needs Windows re-installed, the Fee is $129 **This is the "no data backup" option, and is for clients who already have thier data backed up to dvd/external drive (we recommend scanning these drive's/dvd-r's/cd-r's that you have backed up to, as soon as you get your computer back)
Our Full Data Back-up and Windows re-install Fee is $199
If you suspect that you may have a virus then you might want to read up on how to identify if your pc may have a virus as is described in the following article....
You may have a virus. Not all Viruses present with a BSOD (blue screen of death) and a shut down, sometimes their presence is much more subtle and it is the little things that make you suspect you may have an infection.
You probably have a virus if… The symptoms in the bulleted list below are rarely caused by anything except a virus, so if you detect any of these issues on your PC, you should strongly suspect virus infection.
- You have received an e-mail with an odd attachment and opened it, with unexpected results—such as the appearance of odd dialog boxes or a sudden degradation in system performance.
- There is a double extension on an attachment that the user recently opened, such as .jpg.vbs.
Tip It’s much easier to spot double-extension files if the display of extensions for known file types in Windows is turned on. To do that, choose Tools, Folder Options, and deselect the Hide extensions for known file types check box on the View tab.
- An antivirus program is disabled for no apparent reason (perhaps with an X through its icon in the notification area), and it cannot be enabled. The system may also report an error condition.
- An antivirus program will not install on the PC (or appears to install, but then will not run), but other programs will.
- Odd dialog boxes or messages appear onscreen.
- Several files are missing, especially those of a common type. For example, some viruses have a side effect of deleting all graphic files of a particular type.
- Someone tells the user they have recently received strange e-mails from them containing random attached files or a virus.
- The PC starts performing actions seemingly on its own, like moving the mouse pointer, opening or closing windows, running programs, or opening and closing the CD tray. This is a symptom of someone actually using a back door to operate the PC, rather than a symptom of the existence of the back door.
- You notice the presence of new users with full security permissions that you know you did not create, or you notice inappropriate permissions assigned to existing users. Again, this is more often a symptom of back door hacking than virus infection.
- The mouse pointer changes to some different graphic.
- Odd icons appear on the desktop that the user did not place there, although the user has not installed any new applications lately that could have placed them there.
- Strange sounds or music plays from the speakers for no apparent reason.
- File sizes or date/time stamps have changed on files that you know you did not alter.
- A program that was used successfully recently has disappeared, and you know that you did not uninstall it.
You might have a virus if… A virus infection could also cause some of the following symptoms. Keep in mind that these symptoms are also typical of ordinary Windows system problems, so they cannot be definitively viral symptoms without running a complete virus scan with updated definitions.
- Windows will not start at all, even though you have made no system changes, installed or removed any programs, or made any Registry edits since the last time it started successfully.
- Windows will not start because certain critical system files are missing (and you see an error message listing those files), and you are confident that you did not accidentally delete them.
- The PC starts up normally sometimes, but at other times will hang before the desktop icons and taskbar appear.
- The PC runs very slowly and/or takes a long time to start up.
- Out-of-memory error messages appear, even though the PC has plenty of RAM.
- Viewing the system processes via Task Manager shows that an unknown process is consuming a high percentage of the CPU time.
- From the Task Manager view, you notice programs or processes running that you do not recognize, even after shutting down all running programs and system tray utilities.
- New applications will not install properly.
- Windows spontaneously reboots for no apparent reason.
- Applications that used to run normally are now crashing frequently. Removing and reinstalling them does not solve the problem.
- A disk utility such as Scandisk reports multiple serious disk errors.
- A partition completely disappears.
The key to distinguishing virus-related system problems from ordinary ones is often situational. What did you do right before the problem started? It never hurts to ask. If possible, check the your e-mail box to see whether an e-mail containing a virus might still be hanging around there. Check your Deleted Items and Sent Items folders as well to see if the virus may have been spread to others. |